Top Questions
• Do you have a standard procedure for the way you describe gem color?
• What currency do you use for pricing?
• Are your gems real or synthetic?
• How can I find what ring size fits me?
• How do I make payment for my order?
• How do I use PayPal to pay for my order?
• Do you accept direct credit card payment?
• How do I combine items into one order to save on shipping charges?
• Can I combine items purchased through your website and auction items into one order?
• How do you ship merchandise? Is my shipment insured?
• Have you received my payment?
• Why was I charged customs fees on my order?
• Why did you charge me a return fee?
• How do I return items for a refund?
• Where is my refund?
• Are your gemstones enhanced?
• I'm new to gemstones, do you have a buyer's guide I could follow?
• How can I contact you if I have further questions?
• Do you provide gemological certificates for your products?
• Do you have a standard procedure for the way you describe gem clarity?


A GEMSTV COMPANY

Acceptance Mark

FedEx

The Jewelers Board Of Trade

Thai Gem & Jewelry Association

International Colored Gemstone Association

Alexandrite • Amethyst • Ametrine • Andalusite • Apatite • Aquamarine • Beryl • Chalcedony • Chrome Diopside • Chrysoberyl • Citrine • Diamond • Emerald • Feldspar • Garnet • Heliodor • Iolite • Kunzite • Kyanite • Labradorite • Malachite • Moonstone • Morganite • Onyx • Opal • Pearl • Peridot • Pezzottaite • Prehnite • Quartz • Ruby • Sapphire • Sphene • Spinel • Sunstone • Tanzanite • Topaz • Tourmaline • Zircon • Zultanite


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